Frequently Asked Questions
▪ PAYMENT
Which Payment Methods are accepted?
Where can I find the bank details to pay?
How can I pay via Credit card/ Debit card/ Paypal?
Where to send proof of payment?
Do you have COD (Cash-on-delivery/ C.O.D.)?
Which Payment Methods are accepted?
Where can I find the bank details to pay?
How can I pay via Credit card/ Debit card/ Paypal?
Where to send proof of payment?
Do you have COD (Cash-on-delivery/ C.O.D.)?
What are your Shipping Methods?
How much is the shipping fee? How fast is delivery?
Is shipping fee per bag?
Where can I buy an ALT bag?
How to order?
How to change/ edit order details?
Why are the prices on the website different from Instagram/ Facebook? Did you have a price increase?
What bag is this? How much is this bag?
Will my laptop/ folder/ gadget/ other item fit inside this bag?
Does this come in different sizes? What are the dimensions of this bag?
What does the bag look like inside? Does it have compartments?
Is this style available?
What are the available colors for this bag?
Are the bags really water-repellent? Are they really lightweight?
Are they durable? How is the quality?
What is your bestseller? What style should I get?
What materials are the bags made of? Can I have more details on the product?
Can I see the bag when worn? Do the bags really look like the photos? Can I see actual photos?
Which style is the biggest/ smallest?
What is the difference between this bag style and that bag style?
What is the difference between London & London Mini? Can I see the London/ London Mini when worn?
How do I convert this bag into different ways?
How do I clean my ALT nylon bag?
Do you have a physical store?
Other Questions
FAQs Quick Summary
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